Like you I spend a bunch of time every single day working through my inbox, answering emails, sending emails, reading emails, deleting emails. I’ve shared my personal inbox management system before so you can go ahead and read that if you missed it but the fact is that you and I spend a buttload of time there.
Which means, naturally, that there is a literal cost of real resources that we’ve allocated to it. I emphasize real here because some people have not ever thought about this and are making many people’s lives very miserable, like mine.
The next time you send an email, not just to me, but to anyone, consider how much time you are literally asking them to commit to reading it and what it might cost them, not just to directly respond to the email with a decent and thoughtful response but also what you are asking them to sacrifice in terms of their other responsibilities and priorities.
It makes me even reconsider how “important” the emails that I send out really are.
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